Privacy Policy

Privacy Policy

At QROrderly.com.au, we are committed to respecting and protecting your privacy. This privacy policy explains how we collect, use, store, and safeguard your personal data when you use our services. By accessing and using our platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that is necessary to provide our services effectively. The types of information we collect may include:

• Personal Identification Information: Name, email address, phone number.
• Payment Information: Credit/debit card details for processing orders.
• Transaction Data: Information regarding your orders, products, and payment history.
• Device Information: Device type, browser type, and IP address for security and optimization.
• Usage Data: Data about how you interact with our platform, including access times, and features used.

We do not collect sensitive personal data unless required by law or needed for processing an order.

2. How We Use Your Information

We use your personal information to:

• Process Orders: To facilitate the creation, payment, and management of orders.
• Manage Your Account: For registration, login, and account maintenance.
• Improve Our Services: To enhance your experience, provide support, and tailor our offerings.
• Communicate with You: To send transactional emails, notifications about your orders, and updates related to our services.
• Marketing: With your consent, we may send promotional offers, newsletters, or other marketing communications.

We will not use your personal information for purposes beyond those listed here without your explicit consent.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze site performance, and personalize content. Cookies are small files stored on your device that help us remember preferences and enhance site functionality.

You can manage cookie preferences or disable them via your browser settings. Please note that certain features of the website may not function correctly without cookies.

4. Data Security

We implement robust security measures to protect your personal information. This includes encryption, secure payment gateways, and other industry-standard practices. However, while we take all necessary steps to protect your data, please be aware that no data transmission method over the Internet is 100% secure. We cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:

• Payment Processing: To process payments securely.
• Order Fulfillment: To ensure the delivery of products or services.
• Marketing and Analytics: To improve our services and tailor communications.

These service providers are contractually obligated to protect your data and use it solely for the purposes outlined in this privacy policy.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the content or privacy practices of these sites. We encourage you to read the privacy policies of any external sites you visit.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to delete your data or account, you can contact us directly, and we will proceed with the deletion where applicable.

8. Changes to this Privacy Policy

We may update this privacy policy periodically. Any changes will be posted on this page with the revised date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

9. Your Rights and Choices

You have certain rights regarding your personal data, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request the deletion of your personal data, subject to any legal obligations.
• Opt-Out: Choose not to receive marketing communications from us.

If you wish to exercise any of these rights or have any concerns, please contact us.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at support@QROrderly.com.au. We are here to assist you.